We understand that sometimes a product may not be quite right for you, and we are happy to accept returns of unused items in their original packaging within 07 days of purchase. To initiate a return, please follow the steps below:
Contact us to request a return authorization number (RA#).
Pack the item securely in the original packaging, if possible, and include the RA# in the package.
Ship the package to the address provided by our customer service team.
Once we receive the returned item, we will process your refund or exchange within 7-10 business days. Refunds will be issued to the original form of payment.
Please note that the following items are not eligible for return or exchange:
Items that have been worn or washed
Items without original tags or packaging
Final sale items
We also reserve the right to refuse returns that do not meet our return policy requirements.
If you have any questions or concerns about our return policy, please contact us at info@bobbinbash.com
Mission Statement:
At Bobbin Bash, our mission is to provide high-quality, stylish clothing that empowers our customers to feel confident and express their individuality. We strive to create a welcoming and inclusive shopping experience for all, while maintaining ethical and sustainable business practices.
Vision Statement:
Our vision at Bobbin Bash is to become a leading online destination for fashion-forward individuals who value quality, affordability, and sustainability. We aim to continuously innovate and improve our offerings to exceed our customers' expectations and to positively impact the environment and the communities we serve.